Privacy Policy

Coast Counselling are fully committed to protecting the privacy and security of your personal information and make every effort to ensure that it is processed in a fair and transparent way. This privacy policy describes how we collect and use personal information about you and during and after working with us, in accordance with the Data Protection Act 2018. This policy does not form part of any contract to provide services. We may update this policy at any time. Coast Counselling is the Data Controller' for the purposes of the General Data Protection Regulations (GDPR) which means we are responsible for the personal information you share with us.

The kind of information we hold about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, store, and use the following categories of personal information about you: personal details such as name, title, addresses, telephone numbers, personal email addresses and any other information you have provided to us.

How we collect your personal information

We will collect personal information through our contact form on this website, through the initial consultation process and throughout the period of time you are working with us.

How we will use your personal information

We will only use your personal information when the law allows us to. We will only use your personal information to fulfil our contractual obligations and the information is necessary for us to be able to offer you the service; where we need to comply with a legal obligation or when it is necessary for our legitimate interests and your interests.

we may share your personal information if we are legally obliged to do so or we feel that another person maybe at risk.

If in the future we intend to process your personal data for a purpose other than which it was collected we will provide you with information on that purpose and any other relevant information.

It is important that the personal information we hold about you is up to date and accurate. Please keep us informed if your personal information changes during your contract with us.

How we protect your personal information

We have in place appropriate and secure, physical and technical procedures to protect your personal information. Our staff are trained in collecting, using, storing and managing your information.

We will keep your personal information for seven years.